AmeriHealth Africa respects your privacy. This policy explains how we handle personal information collected through this website, in line with the Data Protection Act, 2019 of Kenya.
What we collect. When you request an appointment or send us a message, we collect the details you provide, such as your name, phone number, email address, preferred appointment time, payment method, insurer and any notes about your visit.
How we use it. We use your information only to respond to your enquiry, arrange and confirm your appointment, and provide the care you request. We do not sell your information.
Health information. Please share only what is needed to book your visit. Detailed medical information is collected securely at the centre or through our patient portal.
Storage and security. Enquiries are stored securely and accessed only by authorised AmeriHealth staff. We keep information only as long as needed for the purpose it was collected for, or as required by law.
Your rights. You may ask to access, correct or delete your personal information, or object to its use, by contacting us using the details on our Contact page.
Analytics. We use privacy-respecting analytics to understand how visitors use the website and improve it.